What Are the Terms of Service for Dallas Roof Master?
By accessing or using the website of Dallas Roof Master, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our site. We are a licensed Dallas roofing contractor operating in Dallas County, serving neighborhoods like Highland Park, Lakewood, and Uptown. These terms apply to all visitors, users, and customers.
How Do We Describe Our Roofing Services?
We provide residential roofing, commercial roofing, roof repair, and roof replacement throughout Dallas, TX. Our work includes inspections, removal of old materials, installation of new roofing (asphalt shingles, metal, TPO, EPDM, tile, or slate), and cleanup. For commercial projects, timelines range from 2 to 6 weeks, with costs between $5,000 and $50,000. Residential roof replacement typically takes 2 to 5 days and costs $5,000 to $15,000. All services are subject to local building codes, including the 2018 International Residential Code and Dallas amendments. Roofing permits are required for any replacement or repair over 50% of your roof area — we handle that process for you.
How Do Estimates and Pricing Work?
We provide free, detailed estimates after a thorough roof inspection. Our pricing reflects the scope of work, materials selected, and any necessary permits. Because Dallas experiences hot summers (100+°F), frequent hailstorms, and high UV exposure, we recommend impact-resistant Class 4 shingles for long-term value. Estimates are valid for 30 days. If you accept, we will provide a written contract outlining the total cost, payment schedule, and project timeline. Any changes to the scope must be agreed upon in writing.
What Is Our Warranty Coverage?
Dallas Roof Master stands behind our workmanship with a 10-year warranty on all roof installations and repairs. Manufacturer warranties on materials (e.g., CertainTeed, GAF, Owens Corning) vary by product, typically ranging from 25 years to lifetime. Our warranty covers defects in installation but does not cover damage from improper maintenance, natural disasters, or unauthorized modifications. We will repair or replace any defective work at no additional cost during the warranty period. For storm damage, we work with your insurance provider to ensure proper coverage.
What Are the Payment Terms?
We accept cash, check, and major credit cards. For projects over $2,000, we require a 50% deposit to secure materials and scheduling. The remaining balance is due upon completion and final inspection. We do not offer financing directly but can refer you to trusted third-party lenders. Late payments may incur a 1.5% monthly fee. If you have questions about your invoice, call us at (214) 286-5623.
Can You Cancel or Change Your Order?
You may cancel a signed contract within three business days — no questions asked. After that, cancellations are subject to a fee covering materials and labor already committed. To cancel, email or call us with your contract number. If you need to reschedule, we ask for 48 hours' notice. We reserve the right to cancel or reschedule due to unsafe weather (e.g., tornado warnings, heavy rain) or supply chain delays.
What Is Our Liability Limitation?
To the fullest extent permitted by Texas law, Dallas Roof Master shall not be liable for any indirect, incidental, or consequential damages arising from our services, including but not limited to property damage, loss of use, or lost profits. Our total liability is limited to the amount you paid for the specific service. We carry general liability insurance and workers' compensation coverage. You agree to indemnify us against claims resulting from your misuse of our website or services.
Which Laws Govern These Terms?
These Terms of Service are governed by the laws of the State of Texas. Any disputes shall be resolved in Dallas County courts. If any provision is found unenforceable, the remaining terms remain in effect. We may update these terms at any time; changes will be posted here with a revised date. For questions, contact us at 214-286-5623 or visit our office near I-635 (Lyndon B. Johnson Freeway) in Dallas.