What Personal Information Does Dallas Roof Master Collect?
When you contact us through our website or by phone at (214) 286-5623, we collect information you provide directly, such as your name, address, phone number, email address, and details about your roofing project. We also automatically collect certain technical data when you visit our site, including your IP address, browser type, pages viewed, and the date and time of your visit. This helps us understand how visitors interact with our site and improve your experience.
How Do We Use Your Information?
We use your personal information to respond to your inquiries, provide estimates for roof repair or replacement, schedule inspections, and deliver our roofing services across Dallas County, including neighborhoods like Highland Park, Lakewood, and Preston Hollow. We may also use your contact information to follow up on service quality or send relevant offers. Your data helps us comply with local building codes, such as the 2018 International Residential Code, and ensure proper permitting for projects in Dallas, TX.
Do We Share Your Information With Third Parties?
We share limited data with trusted third-party service providers who help us operate our business. For example, we use Ringba for call tracking and analytics to measure the effectiveness of our advertising. These providers are contractually bound to protect your data and use it only for the services we request. We do not sell your personal information to any third party. In rare cases, we may disclose information if required by law or to protect our legal rights.
How Long Do We Keep Your Data?
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. For most customer records, this means we keep your data for a period of seven years after your last interaction with us, consistent with standard business recordkeeping and tax requirements. After that, your data is securely deleted or anonymized.
What Rights Do You Have Over Your Data?
If you are a resident of Dallas, TX, you have the right to request access to the personal information we hold about you, ask that we correct any inaccuracies, or request deletion of your data. You can also opt out of any future marketing communications at any time. To exercise these rights, please contact us using the information below. We will respond to your request within 30 days.
How Do We Protect Your Information?
We implement industry-standard security measures, including SSL encryption on our website and restricted access to personal data, to protect your information from unauthorized access, alteration, or disclosure. While no system is completely secure, we take reasonable steps to safeguard your data against risks such as hacking or data breaches.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Your Privacy
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
Dallas Roof Master
Dallas, TX
Phone: (214) 286-5623