Privacy Policy for dallasroofmaster.com in Dallas, TX
Dallas Roof Master operates dallasroofmaster.com and provides roofing contractor services across Dallas, TX and Dallas County. This policy explains what information we collect, why we collect it, and the choices you have. By using this site or calling us, you agree to the practices described here.
Information We Collect
We collect only what we need to quote, schedule, and complete roofing work for you. Some information arrives when you fill out a form; some arrives when you call.
- Contact details such as your name, phone number, email address, and the address of the property you need serviced.
- Project details you share about roof repair, roof replacement, storm damage, or insurance claim assistance.
- Technical data including IP address, browser type, pages viewed, and the site that referred you.
- Call recordings and call metadata captured when you reach us through a tracked phone number.
How We Use Your Information
We use your information to answer estimate requests, schedule inspections, and follow up on open quotes. We also use it to improve the site and see which roofing services homeowners ask about most.
- Preparing line-item estimates for roof repair or a full roof replacement.
- Coordinating inspections and crew scheduling in Highland Park, Lakewood, and other Dallas neighborhoods.
- Assisting with storm damage documentation and insurance claim paperwork when you ask us to.
- Sending appointment reminders and answers to questions you submit through the site.
Third-Party Sharing and Call Tracking
We do not sell your personal information. We share it only with vendors who help us operate, and only as far as the job requires.
Our phone system uses Ringba call tracking, which records inbound calls and ties them to the marketing source that generated them. Analytics providers collect usage data through cookies and similar tools so we can measure how the site performs.
We may also share information with payment processors, scheduling software, and insurance carriers when you have asked us to file or support a claim.
Cookies and Analytics
Cookies help the site remember your preferences and measure traffic. You can block or delete cookies in your browser settings at any time.
Blocking cookies may change how forms and maps behave, but you can still reach us directly at (214) 286-5623.
How Long We Keep Your Information
We keep project records for as long as needed to honor workmanship obligations and meet tax and insurance requirements. Call recordings are held for a shorter window and then deleted. When records are no longer needed, we remove or anonymize them.
Your Rights and Choices
If you live in Texas, you may ask to review, correct, or delete the personal information we hold about you.
- Request a copy of the information tied to your name or property address.
- Ask us to correct an error in your contact details or project notes.
- Request deletion of your information, subject to records we must keep by law.
- Opt out of marketing texts or emails while still receiving service updates on an open job.
Send any request to the contact details below and we will respond within a reasonable period.
Children's Privacy
This site is intended for homeowners and property managers. We do not knowingly collect information from anyone under 13. If you believe a child submitted information, contact us and we will delete it.
Changes to This Policy
We may update this policy as our services change. The revised version takes effect when it is posted on this page. Continued use of the site means you accept the current version.
Contact Us About Privacy
Questions about this policy or your data can go to Dallas Roof Master, Dallas, TX. Call (214) 286-5623 or use the contact form on dallasroofmaster.com and we will route your request to the right person.