When disaster strikes your roof, every minute counts. Our family provides rapid emergency response across metro Dallas — day or night, rain or shine.
A tree crashes through your roof at 2 AM during a thunderstorm. A pipe burst sends water cascading into your attic. A sudden leak threatens your family room's hardwood floors. These are the moments that test a roofing company's character, and they are the moments our family has responded to for over 35 years.
When you call Dallas Roof Master's emergency line, you reach a real person — not a voicemail, not a call center. Tyler, Bobby, or a senior crew member picks up the phone, assesses your situation, and dispatches a team. In most cases, we can have someone on-site within hours to secure your home and stop the damage.
Our emergency service includes temporary tarping and securing to stop active water intrusion, followed by a permanent repair once conditions allow safe, quality work. We never use an emergency as an excuse to rush shoddy repairs. We stabilize first, then fix it right.
Move family members away from the affected area. If water is coming in near electrical fixtures, turn off the breaker for that zone. Place buckets to catch dripping water and move valuables out of harm's way.
Call (555) 402-0002 and describe what happened. We will assess the severity over the phone and dispatch a crew. Do not attempt to climb on your roof — especially during storms or in the dark.
If it is safe to do so, take photos and video of the damage for insurance purposes. Note the time the damage occurred and any relevant details about the event that caused it.
Our crew arrives, secures the damaged area with heavy-duty tarps and temporary repairs, and ensures no more water can enter. We then schedule the permanent repair and help you file your insurance claim.
Get a free, no-pressure roof inspection from a family that has been protecting Dallas homes since 1990.